From The Principal

Who do I contact?

As we begin the new school year, I thought it would be helpful to outline the various sources of information available to parents and who to contact regarding the various aspects of your daughter’s schooling.

The Parent Information Handbook has a wealth of information, as do Omnia and the MLC School app. On our website you will find a range of informative documents including our Privacy Policy, Behaviour Management Guidelines and Anti-Bullying for Students Policy and Procedures. For those with children in Year 3 to Year 5, the School diary also has a lot of useful information.

In a large school such as ours it can be hard to know who to contact when you have a question or concern. If you are unsure, in general, my advice is to start as close as possible to the source of the question or concern. In the Junior School, this is usually your daughter’s class teacher but may also be one of her specialist teachers. In the Senior School, this is her subject teacher for matters relating to learning, or her luminary for wellbeing matters. Of course, there are matters that are more complex and may involve both academic and pastoral concerns. In these instances, the Head of Year or Head of Students would be your first point of contact.

We are fortunate to have many very capable staff with the necessary expertise to assist you should you need to escalate a matter. To ensure that your query or concern is answered as quickly as possible, by the people with the right expertise, we ask that you use the following organisational diagrams to determine who next to contact should escalation be necessary.

Junior School

Senior School

Staff will acknowledge your call or email within 24 business hours whenever possible. Please note that teachers will be away from their desks for most of the school day and may have meetings or duties before and after school or during lunchtime.

And as you would be aware, as per recent federal legislation, all employees have the right to disconnect outside business hours. Some may respond to emails in the evening, but this is not expected.

It is our expectation that all members of the MLC School community communicate in a manner that is consistent with our School Value of Respect and in keeping with the appropriate code of conduct. This is regardless of whether the communication is face to face, in writing or online and I ask for your support in this regard.

– Lisa Moloney
Principal