Change of Bus Provider

Over the past term or so, the School has reviewed the quality of the private bus service that it offers and has found that the current provider has not met the standards of expectations we set in a number of areas. Your feedback has been very important in informing us about the quality of the service. I deeply apologise to our students and parents for the deterioration of the service which has occurred particularly in recent weeks. 

I have acted as quickly as I can and am able to announce that from the start of Term 3, we have engaged the services of North Sydney Bus Charters (NSBC) to take over the running of MLC School buses. They will commence running brand new buses on existing routes from Tuesday 19 July. NSBC are highly experienced in the private school market offering 100 private school bus runs each day. They have been chosen for their experience in like schools and for their proven capacity to meet our service expectations.

Details of the new app to track your child’s journey are still being finalised, but will hopefully be available by the start of the Term. No child will be refused travel in the unlikely event that these systems are not fully operational by that date. I will provide more information around this over the break. In the meantime, all bus users should still sign up and pay for the service they wish to use for Term 3 as usual, by clicking on this link.

The plan right now is to bed down the current service and deliver it optimally. When we have assurance that this is the situation, we will have further discussions with NSBC to review routes and consider alternatives to meet the growing needs of the School community.

Thank you for your patience through this process, I am confident that we will have an improved system from next term.

– Ross Kirby
Head of Finance, Systems and Administration