{"id":1102,"date":"2023-05-30T09:57:19","date_gmt":"2023-05-29T23:57:19","guid":{"rendered":"https:\/\/www.thebuzz.net.au\/educateplus-wa\/?post_type=article&#038;p=1102"},"modified":"2023-05-31T16:40:15","modified_gmt":"2023-05-31T06:40:15","slug":"optimising-the-customer-experience","status":"publish","type":"article","link":"https:\/\/www.thebuzz.net.au\/educateplus-wa\/article\/optimising-the-customer-experience\/","title":{"rendered":"Optimising the Customer Experience"},"content":{"rendered":"<h5><strong>We invite you to join us &#8230;<\/strong><\/h5>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff9900\"><strong>EVENT | WA Chapter &#8211; Advancement for Life<\/strong><\/span><\/p>\n<p><strong>Optimising the Customer Experience &#8211;\u00a0<\/strong>Join with colleagues in the WA Chapter for a full day of fascinating Professional Development and Networking.\u00a0<\/p>\n<p>School Principals, Leaders and Advancement Teams are encouraged to sign up to come and enjoy a day of learning and inspiration in the fresh air of the beautiful Swan Valley.<\/p>\n<p><span style=\"color: #ff9900\"><strong>Event Details<\/strong><\/span><br \/>\n<strong>Date:<\/strong>\u00a0Friday 23 June 2023<br \/>\n<strong>Time:<\/strong>\u00a09.30am\u20134.00pm<br \/>\n<strong>Location:<\/strong>\u00a0Maali Room,\u00a0Swan Christian College, 381 Great Northern Hwy, Middle Swan<br \/>\n<strong>Cost:<\/strong>\u00a0$75 (+gst) for Members; $110 (+gst) for Non-Members.<br \/>\n<strong>Includes:<\/strong>\u00a0Morning tea and lunch. There is also a cash bar available during the Networking drinks event.<br \/>\n<strong>RSVP:<\/strong>\u00a0Click below to Register. Registrations close 16 June 2023.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><span style=\"color: #ff9900\"><strong>Program<\/strong><\/span><br \/>\nTo view the full Program,\u00a0<a href=\"https:\/\/www.educateplus.edu.au\/wp-content\/uploads\/2023\/05\/WA-PD-Optimising-the-Customer-Experience-Program-31MAY23-1.pdf\" target=\"_blank\" rel=\"noopener\"><strong>CLICK HERE<\/strong><\/a><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>The\u00a0<strong>Professional Development\u00a0<\/strong>day\u00a0consists of three engaging Keynote sessions:<\/p>\n<ul>\n<li><strong><span style=\"color: #ff9900\">Keynote #1<\/span>\u00a0&#8211; Digital Marketing Strategy in an Evolving Digital Landscape.\u00a0<\/strong>Founder of Western Australia\u2019s most creative Digital Marketing Agency,\u00a0<strong><a href=\"https:\/\/www.linkedin.com\/in\/paul-dean-661a06224\/?originalSubdomain=au\">Paul Dean<\/a><\/strong>\u00a0will explore the ever-evolving digital landscape and discuss strategies that will give your school the edge over its competitors.<\/li>\n<li><strong><span style=\"color: #ff9900\">Keynote #2<\/span>\u00a0&#8211; Exploring Culture: A Local and Global Perspective<\/strong>.\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/darnellepretorius\/?originalSubdomain=au\"><strong>Dr Darnelle Pretorius<\/strong>\u00a0<\/a>(Swan Christian College Principal) and\u00a0<strong><a href=\"https:\/\/www.linkedin.com\/in\/dr-ray-bartell-b2me\/?originalSubdomain=au\">Dr Ray Bartell<\/a><\/strong>\u00a0(Swan Chrisitan College Business Manager) will lean on more than 40 years of experience leading schools while they explore instilling a culture in schools from a local and international perspective.<\/li>\n<li><strong><span style=\"color: #ff9900\">Keynote #3<\/span>\u00a0&#8211; CX: The Customer Experience Journey &#8211; Admissions for Life.\u00a0<\/strong>In the day\u2019s final session,\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/michael-valos-19460b9\/?originalSubdomain=au\"><strong>Dr Michael Valos<\/strong>\u00a0<\/a>(Head of Marketing Faculty at Deakin University, Melbourne) will address the Customer Experience and share his experience consulting to Australia\u2019s leading brands and marketing departments.\u00a0Dr Valos currently chairs the Industry Advisory Board for \u2018Marketing Magazine\u2019, having spent nearly 30 years at Deakin University and the past 15 years as the facilitator of 12 different Chief Marketing Officer focus groups comprising Melbourne\u2019s most influential on key issues.\u00a0<\/li>\n<\/ul>\n<p>In addition, there will be an opportunity to hear from our Partners,\u00a0<strong><a href=\"https:\/\/www.scott.com.au\/\">Scott\u00a0 Print<\/a><\/strong>\u00a0and\u00a0<strong><a href=\"https:\/\/www.fotoworks.com.au\/\">Fotoworks<\/a><\/strong>, and from the Educate Plus CEO,\u00a0<strong><a href=\"https:\/\/www.linkedin.com\/in\/mandy-mcfarland-27673587\/?originalSubdomain=au\">Mandy McFarland<\/a>.<\/strong><\/p>\n<p>The icing on the cake will be the delicious morning tea and lunch catered by the Swan Christian College Hospitality students under the guidance of internationally experienced chefs, and, the end-of-day Networking with colleagues over drinks at\u00a0<strong><a href=\"https:\/\/mandoonestate.com.au\/\">Mandoon Estate<\/a><\/strong>.<\/p>\n<p><span style=\"color: #ff9900\"><strong>Registrations are now open<\/strong>!<\/span>\u00a0<\/p>\n<p>&nbsp;<\/p>\n<p><a class=\"btn btn-primary\" href=\"https:\/\/www.educateplus.edu.au\/epevent\/wa-chapter-advancement-for-life-optimising-the-customer-experience-professional-development\/\" target=\"_blank\" rel=\"noopener\">More Info \/ Register | Optimising the Customer Experience<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We invite you to join us &#8230; &nbsp; EVENT | WA Chapter &#8211; Advancement for Life Optimising the Customer Experience &#8211;\u00a0Join with colleagues in the WA Chapter for a full day of fascinating Professional Development and Networking.\u00a0 School Principals, Leaders and Advancement Teams are encouraged to sign up to come and enjoy a day of [&hellip;]<\/p>\n","protected":false},"featured_media":1103,"comment_status":"closed","ping_status":"closed","template":"","class_list":["post-1102","article","type-article","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.thebuzz.net.au\/educateplus-wa\/wp-json\/wp\/v2\/article\/1102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebuzz.net.au\/educateplus-wa\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.thebuzz.net.au\/educateplus-wa\/wp-json\/wp\/v2\/types\/article"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thebuzz.net.au\/educateplus-wa\/wp-json\/wp\/v2\/comments?post=1102"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thebuzz.net.au\/educateplus-wa\/wp-json\/wp\/v2\/media\/1103"}],"wp:attachment":[{"href":"https:\/\/www.thebuzz.net.au\/educateplus-wa\/wp-json\/wp\/v2\/media?parent=1102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}