{"id":2491,"date":"2018-11-09T15:56:02","date_gmt":"2018-11-09T04:56:02","guid":{"rendered":"https:\/\/www.thebuzz.net.au\/docs\/?post_type=ht_kb&#038;p=2491"},"modified":"2018-11-09T16:05:20","modified_gmt":"2018-11-09T05:05:20","slug":"removing-deleting-a-user","status":"publish","type":"ht_kb","link":"https:\/\/www.thebuzz.net.au\/docs\/knowledge-base\/removing-deleting-a-user\/","title":{"rendered":"Removing\/Deleting a User"},"content":{"rendered":"    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\"> Only users with administrator privileges can manage users.<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tIf you need to access the functions described below but can\u2019t see the menus, ask your administrator to upgrade your account permissions.     \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p>To remove a user from having access to your Newsletter, go to <strong>Users<\/strong> and hover over the entry in the user list and click the \u201cremove\u201d link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1967 alignright\" src=\"https:\/\/www.thebuzz.net.au\/docs\/wp-content\/uploads\/sites\/39\/2018\/07\/remove-user.png\" sizes=\"auto, (max-width: 203px) 100vw, 203px\" srcset=\"https:\/\/www.thebuzz.net.au\/docs\/wp-content\/uploads\/sites\/39\/2018\/07\/remove-user.png 203w, https:\/\/www.thebuzz.net.au\/docs\/wp-content\/uploads\/sites\/39\/2018\/07\/remove-user-50x35.png 50w, https:\/\/www.thebuzz.net.au\/docs\/wp-content\/uploads\/sites\/39\/2018\/07\/remove-user-60x42.png 60w, https:\/\/www.thebuzz.net.au\/docs\/wp-content\/uploads\/sites\/39\/2018\/07\/remove-user-100x70.png 100w\" alt=\"\" width=\"203\" height=\"143\" \/><\/p>\n<p>Alternately, if you wish to remove multiple users at once you can tick the box next to each user and select \u201cRemove\u201d from the \u201cBulk Actions\u201d menu. Click \u201cApply\u201d to complete the process.<\/p>\n<p>&nbsp;<\/p>\n<h2>User are removed, <strong>not deleted<\/strong><\/h2>\n<p>Users may belong to multiple sites on the Buzz network, so <strong>it is not possible for you to delete a user entirely<\/strong>. Removing the user means they can no longer log in to that specific newsletter\u2019s dashboard. If you are the owner of multiple Buzz sites you will need to remove the user from each of your sites. If you need a user deleted from the system entirely please get in touch with us and we can do that for you.<\/p>\n<p>If you need to completely delete a user, please <a href=\"https:\/\/www.thebuzz.net.au\/docs\/knowledge-base\/how-to-contact-support\/\">get in touch with us via support<\/a> and we can delete the user for you.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--danger  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Removing a user is not the way to reset a password<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tUsers must reset their own password via email. Follow the steps for <a href=\"https:\/\/www.thebuzz.net.au\/docs\/knowledge-base\/reset-password\/\">Resetting your password<\/a> to reset your password    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n","protected":false},"excerpt":{"rendered":"<p>To remove a user from having access to your Newsletter, go to Users and hover over the entry in the user list and click the \u201cremove\u201d link. Alternately, if you wish to remove multiple users at once you can tick the box next to each user and select \u201cRemove\u201d from&#8230;<\/p>\n","protected":false},"author":5,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[193],"ht-kb-tag":[264,262,265,263,214],"class_list":["post-2491","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-user-management","ht_kb_tag-delete","ht_kb_tag-deleting","ht_kb_tag-remove","ht_kb_tag-removing","ht_kb_tag-users"],"_links":{"self":[{"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb\/2491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/comments?post=2491"}],"version-history":[{"count":6,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb\/2491\/revisions"}],"predecessor-version":[{"id":2498,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb\/2491\/revisions\/2498"}],"wp:attachment":[{"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/media?parent=2491"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb-category?post=2491"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb-tag?post=2491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}