{"id":1822,"date":"2018-07-03T04:24:21","date_gmt":"2018-07-03T04:24:21","guid":{"rendered":"https:\/\/www.thebuzz.net.au\/docs\/knowledge-base\/where-can-i-upload-my-avatar\/"},"modified":"2021-02-25T11:00:52","modified_gmt":"2021-02-25T00:00:52","slug":"reset-password","status":"publish","type":"ht_kb","link":"https:\/\/www.thebuzz.net.au\/docs\/knowledge-base\/reset-password\/","title":{"rendered":"Resetting your password"},"content":{"rendered":"<h2>Lost Password Form<\/h2>\n<p>The <strong>Lost your password? <\/strong>function can be used to reset your account&#8217;s password.<\/p>\n<p>If you are unable to login because you have forgotten your password, you can easily reset it. Go to the <a href=\"\/wp-login.php\">login page<\/a> and click the <strong>lost password <\/strong>link under the form, or <a href=\"\/wp-login.php?action=lostpassword\">click here<\/a> to access the password reset page directly.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1865\" src=\"https:\/\/www.thebuzz.net.au\/docs\/wp-content\/uploads\/sites\/39\/2018\/07\/lost-password-link-300x288.png\" alt=\"\" width=\"300\" height=\"288\" srcset=\"https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/lost-password-link-300x288.png 300w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/lost-password-link-50x48.png 50w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/lost-password-link-60x58.png 60w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/lost-password-link-100x96.png 100w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/lost-password-link.png 339w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>This will take you to the password reset form. Enter the email address associated with your account and click &#8220;Get New Password&#8221;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1866\" src=\"https:\/\/www.thebuzz.net.au\/docs\/wp-content\/uploads\/sites\/39\/2018\/07\/password-reset-300x268.png\" alt=\"\" width=\"300\" height=\"268\" srcset=\"https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/password-reset-300x268.png 300w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/password-reset-50x45.png 50w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/password-reset-60x54.png 60w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/password-reset-100x89.png 100w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/password-reset.png 334w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2>Verification Email<\/h2>\n<p>The system will send a verification email to your registered address which contains a link to reset the password. This is to confirm your identity ensure that only the person with access to the email address can reset the login.<\/p>\n<p><em>Check your junk\/spam folder if you can&#8217;t see the email in your inbox after a few minutes.<\/em> <\/p>\n<p>The form will not submit if you enter an email address that is not associated with a user account.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle hts-messages--withicon \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">No email?<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tIf you do not receive the email in a few minutes, check your spam or junk mail folders before trying again.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p>When you receive the email, click the link contained inside. This will take you to the final step, which is to enter your new password.<\/p>\n<h2>Set your new password<\/h2>\n<p>Enter your new password and click the <strong>Reset Password<\/strong> button to complete the process.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1872\" src=\"https:\/\/www.thebuzz.net.au\/docs\/wp-content\/uploads\/sites\/39\/2018\/07\/password-reset2-259x300.png\" alt=\"\" width=\"259\" height=\"300\" srcset=\"https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/password-reset2-259x300.png 259w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/password-reset2-43x50.png 43w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/password-reset2-52x60.png 52w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/password-reset2-86x100.png 86w, https:\/\/d1dfwahqlx324v.cloudfront.net\/uploads\/sites\/39\/2018\/07\/password-reset2.png 345w\" sizes=\"auto, (max-width: 259px) 100vw, 259px\" \/><\/p>\n    \t\t<div class=\"hts-messages hts-messages--info   hts-messages--withicon \"   >\r\n    \t\t\t    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\tWhen entering your own password, <a href=\"https:\/\/www.thebuzz.net.au\/docs\/knowledge-base\/choosing-a-strong-password\/\">make sure your password is strong<\/a>.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lost Password Form The Lost your password? function can be used to reset your account&#8217;s password. If you are unable to login because you have forgotten your password, you can easily reset it. Go to the login page and click the lost password link under the form, or click here&#8230;<\/p>\n","protected":false},"author":5,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[193],"ht-kb-tag":[269,207,268,208,267,266],"class_list":["post-1822","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-user-management","ht_kb_tag-forgot","ht_kb_tag-login","ht_kb_tag-lost","ht_kb_tag-password","ht_kb_tag-recover","ht_kb_tag-reset"],"_links":{"self":[{"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb\/1822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/comments?post=1822"}],"version-history":[{"count":10,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb\/1822\/revisions"}],"predecessor-version":[{"id":2565,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb\/1822\/revisions\/2565"}],"wp:attachment":[{"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/media?parent=1822"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb-category?post=1822"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.thebuzz.net.au\/docs\/wp-json\/wp\/v2\/ht-kb-tag?post=1822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}