Cranbrook Parent App

To access the app 
Click here to view the information on how to download this app from the App Store.

Username and password discovery 
Click here to view information on how to access your username and password to enable access to the app.

Please remember to check your spam/junk email folder as sometimes codes and password resets can be sent there.

Junior School Parents
If Junior School families have difficulties downloading the new Parent App, please contact the Junior School Reception on 9327 9100.

Common Issues

1 – If you can’t log on

You cannot use your username and password for Cranbrook Connect. You must follow the exact steps for setting up a new username and password: https://www.cranbrook.nsw.edu.au/wp-content/uploads/2023/03/2023_How-to-log-in-to-Parent-App_v4-1.pdf

2 – If none of the teams and fixtures are loading for your son

If you have logged on with your child’s school email address, you will not get any relevant information. The app will work, but with none of your child’s data. You will need to delete the app and start over again. Follow the steps above to set up a new username and password.

3 – If you cannot download the app Both Android and iPhone users can both download the app. If you are having trouble accessing it, the app has been created by Digistorm, which you can add into the search box.